Help and Advice

The care system can be very complex and difficult to understand. Our help and advice system aims to make it a little easier. We have included lots of information from how to choose a care home, to understanding how powers of attorney work. We hope you find these helpful.

If you are looking for advice and you can’t find it here, feel free to contact us using our enquiry form and we will endeavour to answer any of your questions.

When should you consider a care home?

Making the decision

What can I expect when moving into a care home?

Moving In

What to consider when choosing a care home 

Care Home Checklist

How do I fund long term care?

Paying for Care

Frequently Asked Questions


What is a power of attorney and why should I make one?

Powers of Attorney

What is the Mental Capacity Act?

Mental Capacity Act

Our partnership with Warm East Sussex

Keep Warm and Well

What is the carers allowance and how do I claim it?

How to claim

What’s happening in your area?


Make your home safer

Book a home safety visit

What is safeguarding? How can I protect my loved one?

Understanding safeguarding

Getting your care needs assessed

Care Needs Assessment

Changes you can make to ensure your home is safe and suitable to your needs as you get older

Staying Independent at Home

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