Relocating to Oxford, Emma worked as a senior carer in an Alzheimer’s unit in Abingdon where she became increasingly involved in caring for residents with dementia and developed a desire to continue in the field of memory loss.

Emma is also something of a continual student, regularly taking courses in all sorts of healthcare subjects, including infection control and end-of-life training, believing that one should never stop learning, especially in the healthcare arena. She says: “I have always loved doing training courses. I’m up to about 34 at the moment and I’ve no intention of stopping.”

Emma joined Queensmead in 2016, leading the team of carers and remaining responsible for delivering a cohesive care strategy to our residents. She has built relationships with residents’ loved ones, hospital discharge co-ordinators, GP surgeries and community nurses and is super-happy to be able to take that forward, as Home Manager. She says: “Queensmead for me is like home. I feel I really belong and I absolutely love that we have earned and are keeping such a great reputation in the area for our care delivery.”

Emma spends most of any spare time she has gardening and with her family, (she has two granddaughters), although she is saving up for a van to convert into an RV so she can continue travelling to places that are connected to World War II. It’s a bit of a passion, she says. “There’s nothing like a good tank or a Spitfire!”

They create personalised care plans individually tailored to the needs, likes and dislikes of each resident and they work particularly closely with our multi-disciplinary teams to ensure all our residents receive the best medical outcomes and a great quality of life. In addition, the team leaders support the care team with checking medication and monitoring.