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Our Community Ethos

At Chanctonbury Healthcare, we are committed to being part of our community, and pledge to help not only our residents, but the people in our local community as well as the wider world.


Chanctonbury Healthcare are proud to be a founding member of CommonAge, an organisation dedicated to “promoting and disseminating learning, experience and best practice in aged care service design, development, provision and assurance throughout the Commonwealth with the purpose of improving the quality of life for older citizens in Commonwealth countries”



We are proud to be associated with Headway, a charity dedicated to improving the lives of those affected by brain injuries.

The brain injury association


We are dedicated to educating our community about the benefits of nutrition and wellness. For more information about this, visit our Nutrition page.

East Sussex Against Scams Partnership
We are a proud member of the The East Sussex Against Scams Partnership (ESASP)

Friends Against Scams

Women in Business Awards 2018 WINNER!!

2018 Women in Business Awards Winner!

In July 2018 Chanctonbury Healthcare was delighted to be awarded the Women in Education award for our internal training department. Congratulations to Jane Mills our training manager.

Care Homes have an industry wide obstacle – difficulties in recruitment and retention. A third of care home staff have left their role in the last 12 months (NMDS) and nursing is in the top 10 most difficult roles to recruit for (SHRM). Clearly, employee motivation and joining a company with high employee prospects is important. Suzanne Benson said that the way to motivate employees is to make them feel “secure, needed and appreciated”, and that training was the key to employee motivation.

Efforts were made throughout the last 12 months to increase staff morale, create an innovative and nurturing staff environment and overall develop staff culture within the organisation. It was a trend in supervisions that staff members were requesting additional training and as a company a decision was made to ensure that staff had the ability to access additional training courses. However, courses are not tailored to the individual. Chanctonbury Healthcare wanted to take real action to meet this need, so the training academy was created.

The academy was designed to allow staff to complete mandatory training from an in house provider to ensure there is continuity of training for all staff in the organisation, therefore raising standards and giving staff the confidence that their training is pertinent to the setting in which they work. Additionally and importantly, the academy has meant that staff who want to do additional training have the ability to whenever they like.

For example, a number of members of staff expressed an interest in counselling courses so they may be able to care for grieving families in a more appropriate and learned manner. Jane, the training manager, was able to source a counselling course for these members of staff and additionally a course for herself which will bolster the training of the staff. One member of the management team is in progress of completing a master’s degree in Leadership and Management with the support of the training team. The number of staff on QCF courses and other vocational courses has increased, as well as the number of staff completing said courses.

In addition, each month is a designated themed training month. In February Chanctonbury Healthcare worked on Infection Control Month. Here, specialist hygiene machines were placed in each office and staff were invited to check their hand hygiene. Additional training was provided through the month and staff were encouraged to bring up any infection control ideas or concerns that they thought would improve their work.

In April 2018 the Chanctonbury Academy won a bid to deliver the dementia training through the East Sussex County Council. The academy will deliver a broad range of courses from understanding dementia and the culture of care to how to walk in the shoes of a person with dementia to up to 280 students. Future plans for the academy include acquiring an outside training centre space to create a public training academy to deliver training to carers in the community and other care homes.

Chanctonbury Healthcare is women-led. 78% of our staff are women and nine of our twelve managers and members of the board are women. Jane, the training manager who runs the academy is dedicated to ensuring that women in care are given a strong education that will help them not only in this role, but help them move forwards in their careers. We have previously had female carers and nurses move up the career ladder to become managers and in one instance, become the operations director of Chanctonbury Healthcare.

2017 East Sussex Woman in Business awards Sponsor

Chanctonbury Healthcare were the proud sponsors of East Sussex Woman in Business awards 2017

Sponsor of Women in Business Awards 2017



Uckfield Rotary Club Seniors Party - January 2018

Chanctonbury Healthcare was the proud sponsor of the Uckfield Rotary Club’s Seniors party that took place in January 2018

Eastbourne Business Awards 2017

Chanctonbury Healthcare were delighted to be nominated and shortlisted for Large Business of the year and Training and Development

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