Queensmead

 residential  bespoke  convalescence  respite 

Feeling at home

Moving into a care home can be a difficult choice, but we’re here to make the transition as easy as possible and ensure every resident feels at home with us. Whether this be through tailored activities, selecting bedroom decor or food choices, we will make sure everyone feels both settled and happy at Queensmead.

Each resident is an individual

Choice is paramount in our homes. We want to ensure that each individual is fulfilled during their time with us, but equally understand that fulfilment comes in many different ways. We will do whatever we can to make sure that each and every resident is respected as an individual.

Each resident’s bedroom is their home… 

… and we will treat it as such at all times. No member of staff will enter a resident’s bedroom without knocking first and, once inside, will be respectful of both property and wishes. If suitable, we will redecorate bedrooms before move in dates and help to make each room a little more personal.

Care that you need, regardless of complexity

Our care colleagues ensure that each resident has the care he or she needs, regardless of cost, complication or complexity. We also liaise with residents’ GPs to ensure ongoing continuity of care.

We provide only high-quality care

All our homes are rated over 9/10 on independent review site, Carehome. We collect feedback from residents, relatives and visitors on a regular basis and ensure that all our care is of the highest standard.

Our care colleagues will deliver care with a smile

No matter how complex or difficult a resident’s needs are, our care colleagues will ensure you receive the right quality of care. Furthermore, Queensmead’s sister homes, Oaklands Court and Alfriston Court, both offer high-quality nursing care as well as bespoke residential care.

We are a community

We are a community, but we also recognise that some residents may prefer their own company, or to stay more independent. Personal wishes are very important to us and our teams strive to ensure every resident is happy.

You might not want to just take our word for it, so just click on Get in Touch above to find out how we could really care for you.