queensmead’s Testimonials
We regularly ask for feedback as part of our quality monitoring
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Queensmead
Residential care
Polegate
01323 487931
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Feedback from residents and relatives
residential bespoke convalescence respite
residential 
Having considered a number of other homes, we can honestly say we made the best possible choice. She was given the best possible care we could’ve wished for.
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The manager and her team have been welcoming, kind, loving, funny, compassionate, obliging and really just all-round wonderful people which made a positive difference to both Mum and her family. We truly feel blessed that we found a gem, in our opinion, it’s the best!
I cannot thank the staff enough in the care they took of my mother in her final weeks. They were all so kind and gentle – everyone from the wonderful manager and senior staff right through to the kitchen staff.
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They were all just so lovely, caring and compassionate. If I were to live in a care home myself, this is the one I would choose.
My mother has been at Queensmead for a long period and has always been treated with kindness, respect and dignity. When other professional people have been to see her they all state how obvious it is that staff know and care for greatly for her.
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She is treated as an individual and her wishes are respected. I am able to feel that she is safe and cared for which means the world to me.
Just a note to say thank you to the manager Diana and all her staff at Queensmead for all the care you have given to our mother Betty. For the past three months, you have all been so kind and thoughtful. At times, you have also shown extraordinary patience with Betty when she has been anxious and upset.
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As you know, she cannot return to Queensmead, but we felt we needed to thank you for all you have done. Wishing you and everyone at Queensmead all the very best for the future. Stay safe and many thanks again. Carole Bolton, Gail Freeborn and families
You can find these reviews and more at www.carehome.co.uk, the UK’s leading care home review site.